You are one Google search away from losing them.
HVAC, plumbing, electrical, landscaping, cleaning services, roofing, pool. Different trades, one identical problem: the customer only thinks about you when something breaks, and when it does, they type your trade into Google instead of calling you.
The relationship ends when the truck pulls away.
You did good work. They were happy. But there is nothing on their phone, nothing in their inbox they will open, and no reason to think of you in eight months when the system fails again — so they search, and your competitor's ad is at the top.
Maintenance agreements quietly lapse
The agreement renews on paper, not in the customer's mind. When the invoice arrives cold, it reads like a bill for nothing.
Seasonal work goes to whoever asked first
Spring tune-ups, winterisation, gutter season. The job goes to the company that reached the homeowner, not the one that did last year's work.
You pay to re-acquire your own customers
Lead marketplaces resell the same homeowner to four contractors. You end up bidding for someone already in your own database.
The money leaks out after the sale.
You spend hundreds of dollars acquiring a customer. The job gets done well. Then the relationship goes quiet — and more than half of what you lose from that point on is retention: plans that never renew, cards that fail, lapsed lists nobody works.
| Silent churn & non-renewal | $39,600 |
| One-offs never converted to a plan | $28,433 |
| Failed payments & dead lapsed list | $22,680 |
| Competitor poaching — missed calls, brand ads | $19,350 |
| Missed add-ons & seasonal upsells | $18,900 |
| Uncaptured reviews & referrals | $18,000 |
| Untracked mail spend | $4,500 |
| Total recoverable per year | $151,463 |
Highlighted rows are retention losses — $81,630, or 54% of the total. Modeled with our Revenue Leak Assessment on a typical 1,500-customer operator billing $50 a month — your number will differ.
leaked every year by a single mid-size operator — $101 per customer, per year, walking quietly out the door.
- 54% of it is retention you could hold onto
- 6.9× the first-year cost of the platform that closes it
- 4 minutes to calculate your own number
FREE · 4 minutes · report + PDF at the end · no email required
What your home services app actually does
Every one of these runs automatically once it is configured. You set it up in week one and it keeps working while you are on a job.
- Maintenance agreement renewals that start early and land on the home screen
- Seasonal campaigns — tune-ups, winterisation, inspections — timed to your calendar
- Appointment windows and live technician location, so nobody waits by the window
- Job photos, invoices and warranty documents kept in one thread the customer can find
- Financing and upgrade offers pushed to the segment most likely to say yes
- Review capture at the peak moment, routed to Google before the feeling fades
- Referral prompts to the customers your dashboard says are most engaged
- An AI command center that flags which accounts have gone quiet since their last service
Same platform. Same 60 days.
The retention problem is identical across the trades — only the vocabulary changes. Your app is configured to your service catalog and your seasons.
HVAC
Maintenance plans, seasonal tune-ups, filter reminders, system-age upgrade offers.
Plumbing & heating
Service agreements, water-heater age alerts, drain and inspection reminders.
Electrical
Safety inspections, panel upgrades, generator service, EV charger offers.
Landscaping & lawn
Recurring visit schedules, seasonal treatments, irrigation start-up and shutdown.
Cleaning services
Recurring visit schedules, crew arrival windows, add-on deep cleans and seasonal offers.
Pool & spa
Weekly service confirmation, chemical reporting, opening and closing campaigns.
Roofing
Post-storm outreach, inspection reminders, warranty documents and referral prompts.
Find your leak. FREE.
Answer a few questions about renewals, missed calls, upsells and marketing spend. You get a dollar figure, a leak-by-leak breakdown, and a PDF you can keep — before anyone asks you for a thing.
Live in 60 days, or setup is free.
Backed by our double guarantee: live in 60 days or setup is free, and if the app does not pay for itself in recovered revenue in year one, we refund your setup fee. The platform is already built and carrying 1.5 million active users — your build is a configuration of it. Your App Store and Google Play listing follows under your own name once Apple and Google approve it.
Brand intake
Your logo, colors, service catalog, customer list and message templates. One session — there is no discovery phase, because there is nothing to invent.
Configure & build
Your app is assembled on our existing platform. Configuration, not custom engineering — which is exactly why the timeline holds.
Live for your customers
Your app is built, loaded with your catalog and customers, and working for you and them. Invite customers by text link or QR code — 30 seconds each. The automated retention engine starts working on day one.
In the app stores
Submitted to the App Store and Google Play under your own developer identity, and listed when Apple and Google approve it. Your name on the store page, not ours.
One price. No surprises.
- Web, iOS and Android build
- Branding, configuration and data import
- Live in 60 days
- App Store and Google Play submission under your own name
- Up to 3,000 customers and employees
- Your customer list stays yours — full export anytime
- Full communication platform, 13+ features
- Command center and automated campaigns
- Double guarantee: live in 60 days + year-one payback
Your branded app, live in 60 days.
Book a 20-minute walkthrough. We will show you a mockup of your own app — your logo, your colors, on a phone — before you spend a dollar.