Know which customers are leaving. While you can still keep them.
This is what you actually buy. Not an app — the knowledge. Every customer scored, the ones going quiet pushed to the top of your call list, every renewal and reminder running on its own, and the money it puts back counted where you can see it.
Drifting customers · AI engagement score
Live activity
Ask AI anything
Automations · running now
Outbound · live
Running on demo data. On your demo call we open yours, with your customers in it.
Four things you cannot see today —
and what each one costs you.
Texts, email and a spreadsheet cannot tell you any of this. The money is leaving whether or not anyone is watching.
Catch the quiet ones
A customer who stops opening your messages is telling you they are leaving, months before the renewal fails. Nobody sees it today. The command center scores it daily and puts them at the top of your list while a phone call still works. That leak alone is a $28,440-a-year revenue opportunity.
Recover the failed payments
About 3% of a recurring base fails payment every year and most of it is never chased, because chasing it is nobody's job. Here it is automatic, in-app, and visible — roughly $10,800 a year that currently just evaporates.
Sell the upgrade at the right moment
You cannot time an offer you cannot measure. The dashboard shows who is engaged right now, so seasonal add-ons and upgrades go to the people most likely to say yes instead of blasting everyone. Missed add-ons are an $18,900-a-year revenue opportunity.
Ask for the review while they are happy
Every message shows opens, taps and what it produced, so review and referral requests go to the customers who just had a good visit, at the moment they are most likely to say yes — an $18,000-a-year revenue opportunity in the reviews and referrals nobody asked for.
Revenue opportunity at target rates from our Revenue Leak Assessment, modeled on a 1,500-customer operator billing $50 a month with none of these systems in place. What we expect to recover, based on published results, is lower. Run your own numbers →
Your customers just see you — finally showing up.
Everything the command center knows, it acts on through an app carrying your name, on your customer's phone. Renewals that run themselves. A company that seems to be paying attention, because it is.
- Push notifications from your own app, for customers who turn them on
- Service reports with photos, live technician ETA, one conversation thread
- Renewals, seasonal offers and review requests, all on schedule
Everything your customers need, in one thread.
Branded under your name
Works on the web, iPhone and Android under your own name, logo and colors. If you want, we also submit your app to the App Store and Google Play, at no extra cost from us, and it is listed once Apple and Google approve it. Your customers open your app — they are not logging into somebody else's portal.
AI command center
One real-time dashboard across your entire customer base. AI scores who is opening, who is engaging and who has gone quiet — and exactly what each message did.
Targeted push notifications
Broadcast to everyone or a hand-picked segment. Notifications come from your own app, under your name, for customers who turn them on — not from an unknown number.
Automated campaigns
Renewals, key dates, service anniversaries, upgrades and seasonal offers. Configure it once and it runs without anyone having to remember.
Field service operations
Live technician location, job management, scheduled messaging, voice and video calls, and large image and video transfer.
AI translation & transcription
Automatic AI language translation and call transcription — built for mixed-language crews and customer bases.
API connections
Connects to the systems you already run — CRM, field service software, billing and scheduling. Customer records, job status and payment events move between them instead of being re-keyed by hand.
Enterprise-grade security
AES-256 encryption end to end, with SOC 2 and HIPAA-standard practices and GDPR-aligned data handling. Reports available on request.
Live in 60 days. No discovery phase.
You are live in 60 days — your app built, loaded with your catalog and customers, and working — because the platform underneath is already built, so there is nothing to invent, only to configure. That is also why setup starts at $9,990 instead of $50,000–$150,000.
Brand intake
Your logo, colors, service catalog, customer list and message templates. One session — there is no discovery phase, because there is nothing to invent.
Configure & build
Your app is assembled on our existing platform. Configuration, not custom engineering — which is exactly why the timeline holds.
Live for your customers
Your app is built, loaded with your catalog and customers, and working for you and them. Invite customers by a text or email link, or a QR code — about 30 seconds each. The automated retention engine starts working on day one.
Your own store listings
Your choice, at no extra cost from us: we submit your app to the App Store and Google Play under your own developer identity, and it is listed when Apple and Google approve it. Apple and Google charge their own developer-account fees, paid to them directly. Your name on the store page, not ours.
Only 30 seconds to onboard a customer.
You text or email them a link, or they scan a QR code on the invoice or at the door. They tap it, your app opens, and they are connected. No account to create, no password to remember, no training on your end.
And the ones who never add it to their home screen are not lost. Some customers simply will not add another app — that is fine. The same link keeps working right in their web browser: the same messages, the same service reports and photos, the same renewal and payment links. They get the same service whether or not they add it to their home screen (on iPhone, notifications need it there), and you never have to run two systems or keep two lists.
Thirty seconds is possible because the platform underneath already does the hard part — connecting a customer, carrying the thread and keeping it secure is what the NINJAworkspace platform has been doing for years, so nothing has to be built per customer. Your app starts at zero customers on day one and fills from your own list, one 30-second link at a time.
Find your leak. FREE.
Answer a few questions about renewals, missed calls, upsells, reviews and referrals. You get a dollar figure, a leak-by-leak breakdown, and a PDF you can keep — before anyone asks you for a thing.
Your branded app, live in 60 days.
Book a 20-minute walkthrough. We will show you a mockup of your own app — your logo, your colors, on a phone — before you spend a dollar.